Careers.

Do you think of yourself as a social media expert? Do you live for The Gram? Do you always know the latest dance craze on TikTok? Are you a great communicator and love engaging with people online? Do you regularly check social media blogs for the latest tips and tricks? Then we have a position for you!

We’re seeking a talented, and driven Community Manager to help maintain and manage online communities across our clients’ social media accounts. You will be responsible for the day-to-day management of social media accounts, representing the voice of different brands across different industries. You will be responsible for monitoring social channels, consumer responses, and daily measurement tracking. 

Community Manager Responsibilities: 

• Community management of comments and customer service complaints across social media channels
• Conduct social media monitoring on a daily basis
• Strategize with the internal creative team to develop social media initiatives and promotions
• Management and sourcing of relevant industry and brand influencers
• Manage and implement social media content calendars to ensure that approved client creative is posted in a timely manner
• Support influencer planning initiatives
• Assist with the curation of images to support digital integration
• Keep up to date with the latest social trends & tools

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Community Manager Qualifications:

• 1-2 years of experience in a social media/digital marketing role
• Exceptional communication skills, both written and oral 
• Highly knowledgeable about best practices related to all the major social and digital media platforms
• Works well in a fast-paced, collaborative, and multidisciplinary environment
• Ability to work on multiple projects and clients, and to meet targets and deadlines
• Able to work under tight deadlines and be able to handle multiple projects/accounts at any given time
• Fun, strategic, creative, curious, intelligent and hard-working

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We’re looking for creative individuals who have their finger on the pulse of popular culture. Do you have content ideas on how big brands could thrive on social media? Have you created amazing content that does numbers on social platforms? Do you have a favourite website that showcases the power of UI/UX? Do you fawn over fonts? Then we want to hear from you!

You’ll work with senior creative staff on a range of campaigns and projects, helping you sharpen and develop your current skills. Ideal candidates will have an understanding of branding, typography, social media, and web design.

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Creative Intern Responsibilities

• Hands-on experience with the entire creative process, from the brief to the execution.
• Interns will be part of big, campaign thinking but will also hold daily responsibilities to help with clients’ social media platforms.
• Designing digital ads, landing pages, and creating and optimizing assets for the web.
• Designing and developing creative social media content
• Will receive guidance on how to build a portfolio and market themselves for future opportunities.
  
  

Creative Intern Job Qualifications:

• Working towards, or recently graduated with, a degree or diploma in Graphic Design or a related field.
• Strong written and verbal communication skills. 
• Proficiency in Figma + Adobe Creative Suite (Photoshop, Illustrator, InDesign). 
• The ability to meet deadlines in a high-pressure environment.
• The ability to see projects through from inception to production.
• Good organizational skills that support the rest of the team. 
• The motivation to maintain and improve design standards. 
• The willingness to listen to feedback and use it to improve. 
• Highly organized, with a strong multi-tasking capability. 
• Strong project management and problem-solving skills.
  

We’re seeking a passionate, well-rounded, results-driven individual to join our senior leadership team.  The role combines elements of agency direction, strategy, account/project management & sales.

With an agency focus on social media and digital marketing, our Director of Client Services will lead client accounts in collaboration with our account & creative team members to recommend & deliver exceptional digital solutions.

Account Executive Responsibilities:

• Serving as the main point of contact for agency clients
• Leading clients and internal teams through SOWs
• Leading weekly meetings with clients
• Ensuring the success of client engagements from start to finish
  
• Understanding & predicting client needs to scope in new solutions
• Maintaining a deep understanding of the latest best practices in social & digital marketing
  

Account Executive Qualifications:

• 5+ years of experience in relevant roles
• 3+ years of marketing agency experience
• Exceptional communication skills, both oral & written
• Thrives in a remote work environment with tools like Slack, Monday & Zoom
• Highly knowledgeable about best practices related to all the major social media platforms
• Experience managing high-ticket clients
• Strong presentation skills
• Ability to think on the fly & speak to marketing solutions with ease
• Works well in a fast-paced, collaborative, and multidisciplinary environment
• Able to work under tight deadlines and be able to handle multiple projects/accounts at any given time
• Willingness to take on new challenges

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Do you fancy yourself a social media expert? Are you always up on the latest trends and memes? Do you know how to tastefully deploy hashtags for maximum engagement? Do you regularly check social media blogs for the latest tips and tricks? Have thoughts about the algorithm? Then we have a position for you! 

We’re seeking a talented, and driven Social Media Intern to help manage our social media accounts. Working with our accounts coordinator, the intern will assist in day to day management of social media accounts for a variety of clients. This includes: helping create content calendars, developing and distributing content, monitoring social media channels, and engaging and responding with audiences.

Social Media Intern Responsibilities: 

• Assist in monitoring active marketing programs and developing ways to improve those campaigns
• Collaborate with brand ambassadors to create innovative ways to gain exposure for client products
• Be available as a resource for senior marketing professionals who need assistance with completing large projects
• Utilizing KPIs to track and report on social media metrics
• Collaborating with designers or copywriters to provide attractive and informative campaigns
• Keeping up with technologies and tools used in social media
• Tracking customer engagement to optimize campaign content

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Social Media Intern Qualifications

• Currently enrolled in college or a recent graduate with a degree or diploma in digital communications or related field such as advertising or digital marketing
• One or more years of experience as a Social Media Coordinator or similar role will be an advantage
• Experience with major social media platforms, including: Facebook, Instagram, TikTok, YouTube, Twitter, Pinterest, Reddit, etc.
• Proficient with posts on social media platforms
• Understanding of key social media metrics and how to track them
• Experience researching buyer and consumer persona
• Critical thinker and problem-solver. Must be able to multitask
• Works well with a team, organized and self-motivated
• Excellent time management, oral and written communication skills, with the ability to work under tight deadlines
• Knowledge of social media analytics software to track audience engagement and campaign performance

The Social Media Manager will be reporting to their Account Executive. They will work in collaboration with Clients to recommend and deliver exceptional digital solutions. They will primarily manage clients social media accounts – working collaboratively with agile teams to deliver brand-specific solutions.

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Social Media Manager & Client Support - Position Details:

• Preparing content calendars for multiple clients

• Ensuring client posts are prepared and published on schedule

• Handling ongoing/daily communication with social communities and target audiences, responding to queries and comments in a timely manner

• Supporting client accounts with administrative tasks related to social media and digital marketing initiatives

• Performing research on current trends, benchmarks and audience preferences

• Managing influencer collaborations including the compilation of possible influencers, communication, execution and campaign reporting

• Working cross-functionally with multiple team members as needed

• Cross-checking and evaluating social posts with approved messaging, visuals and brand guidelines (ie. quality assurance)
  
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Required Experience:

• At least 2 years of experience managing multiple social media accounts

• Strong expertise and understanding of Instagram, Facebook, TikTok, Pinterest and LinkedIn

• Agency experience preferred but not required

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Required Skills:

• You have a strong understanding of marketing strategy and how to effortlessly utilize these concepts through various forms of outreach

• You spend a substantial amount of time on social media channels to understand relevant trends, changes to algorithms etc.

• You have excellent communication and copywriting skills, along with the ability to evaluate creative assets and provide detailed feedback (i.e. spelling, grammar, brand guidelines etc.)

• You have relevant experience determining target audiences and how to cater unique social campaigns to capture their attention

• You have strong analytical and multitasking skills

• You thrive working towards deadlines and don't get overwhelmed when quick turnarounds are required
• You are comfortable and productive working from home and/or remotely

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